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IMEI Code You can get the 15-digit IMEI (serial number) of your device by entering the key sequence *#06# into your mobile phone. You can also find it on the ID labels (barcode) of the original packaging and on the inner casing of your device, directly underneath the battery.

Post Code For your safety, please enter the post code which you have provided as delivery address in your repair order.

The leading manufacturers of mobile phone handsets usually offer a 24-month guarantee on their products. This means the manufacturer warrants full functionality of your device within this period of time.


If your device shows defects within this period of time, the manufacturer undertakes to restore the functionality of your phone. Of course, this is free of charge for you. Usually, the guarantee for mobile phone accessories is subject to different regulations.

The leading manufacturers have authorised the service center w-support.com to carry out repairs of phones covered by the manufacturer’s guarantee. Just send your defective device to us.

Warranty From w-support.com GmbH


We stand by our repair services. They are carried out by specialists and stand for the highest degree of quality. Therefore, we give a two-year warranty on our repairs.
 
 

We repair:

Nokia Logo
LG Logo
ZTE Logo
Sony Logo
Sony Ericsson Logo
Samsung Logo
Sharp Logo
Beafon Logo


ips-Logo datenschutz-cert.de

No matter whether a software update, the backup of data, a refurbishment or a repair of the display is required: We guarantee a quick and reliable repair at highest quality standards. The repair times of our repair center count among the shortest on the market.

Whether it is real time tracking of your repair, the sending of cost estimates via e-mail or competent help by our Service Hotline: We inform you about your repair comprehensively. Being the service provider with the shortest repair times on the market, your satisfaction is very important to us. This is why we work with a quality management system certified according to DIN EN ISO 9001-2008.

We repair your mobile phone, smartphone, tablet or your accessories free of charge while they are covered by the manufacturer’s guarantee. We are a service center authorised to carry out repairs for the leading manufacturers Nokia, Samsung, Sony Ericsson, ZTE and LG Electronics. However, even if your mobile phone, smartphone or tablet is not covered by the manufacturer’s guarantee any more, we can repair it at reasonable prices.

You can check the status of the devices you have sent in, manage service orders, initiate pick-ups and answer cost estimates simply and online in our customer center (Kundencenter). Furthermore, our Service Hotline is at your disposal regarding all questions on the topic of after-sales services.